Business|Adults|Intermediate|15. Corporate entertainment


Answer the questions using the words below

1. When did you last have a rest with your friends or colleagues?

2. What entertainment did you have?

3. Was the service efficient?

4. What was the food like?

5. What was the atmosphere like?



Discuss these questions


1. How important is corporate entertaining in your

a) country?

b) company/organisation?

2. What corporate hospitality event would you like to be invited to?

The corporate hospitality club asked three entertainment experts some questions. Read the article and select the right question for each part (a-f)


a) What is the most effective way of measuring corporate hospitality?

b) What makes corporate hospitality successful?

c) If you had an unlimited budget, what would be included in your dream corporate hospitality package?

d) What is the best corporate hospitality programme you have witnessed that wasn’t your own?

e) What are the biggest challenges in creating corporate hospitality?

f) How have corporate hospitality offerings changed in the past decade?

Read the rule

1. A multiword verb is a verb and one or two particles (on, off, up, down etc.).

It is sometimes possible to guess the meaning from the context.

August is too early for our conference. Let’s put it off until October. (= to delay, to arrange to do something at a later date)

However, sometimes the meaning is difficult or impossible to guess.

I turned down their offer. (= to refuse)

2. Types of multiword verbs:

without an object

The photocopier has broken down.

Something has come up. (= happened)

with an object — separable

The direct object can come after the verb or before the particle.

Could you turn on the coffee machine? / Could you turn the coffee machine on?

with an object — inseparable

The director cannot do without his secretary. (not *The director cannot do his secretary without.)

In many cases, the multiword verb is more informal than its synonym.

How did you find out? (= discover the information)

We set off early. (= departed)

3. Many multiword verbs are idiomatic; in other words, their meaning is difficult to interpret.

However, it can help if you understand the meanings of the particles. For example:

away (creating distance)

I’m going awaу next week.

Don’t run away. I need to talk to you.

on (continuing)

Carry on the good work!

The meeting went on until seven o’clock.

over (considering)

I need time to think it over.

Come and see me, and we’ll talk it over.

up (completing)

Some urgent matters need clearing up.

Drink up. We’ve got to go.

Match the multiword verbs in bold with their definitions

Choose the correct options to complete this e-mail extract


Answer these questions

1. What are you looking forward to most this month?

2. Have you ever turned down an important invitation?

3. What is the best team event you have taken part in?

4. Which famous person would you most like to look after for a day?

Answer the questions


1. What do you say to a business contact when you:

a) introduce yourself?

b) introduce another person?

c) are introduced to another person?

2. What topics can/do you talk about?

Listen to five conversations at a conference and complete the table

Conversation 1

Liz: Hello, I’m Liz.
Jane: Oh, hello again, Liz. How are you? It’s Jane — we met in Paris last year.
Liz: Oh yes, I didn’t recognise you! Your hair’s a bit different. I’m fine, and what about you?
Jane: I’m very well, thanks.
Liz: And how’s business?
Jane: It’s going really well, especially in Italy.
Liz: Great.

Conversation 2

Jane: Ah, James, have you met Sam Clarke?
James: No. Hello, Sam. Good to meet you. I think we both know Mike Upton. We worked together in Turkey.
Sam: Oh, yes … Mike. He’s in China now.
James: Really? I didn’t know that. Give him my regards next time you see him.
Sam: Yes, I will.

Conversation 3

Sam: Julia, do you know Jurgen?
Julia: Yes, of course. Hello, Jurgen. Good to see you again. How are things?
Jurgen: Fine thanks, Julia. It’s great to see you again.

Conversation 4

John: Hi, I’m John.
Lisa: Hello, John. Pleased to meet you. I’m Lisa, from the Amsterdam office.
John: Oh, Amsterdam. I’ve never been, but I hear it’s a great city, very lively.
Lisa: Yes, it is. It’s great. You should come. The conference is going to be there next year.
John: Oh, I’d love to. I’ll look forward to it.

Conversation 5

John: Carla, I’d like you to meet one of our best customers, Linda Eriksson from SRT in Sweden.
Carla: Hello, Linda. Great to meet you at last. I’ve heard a lot about you.
Linda: Not all bad, I hope!
Carla: Not at all. It’s great to be able to put a face to a name.
Linda: Absolutely!


Try to complete the gaps in Conversations 2 and 4.
Then listen again and check your answers

Read these expressions.
Decide whether each one is said by the host or the guest


Put the sentences in logical parts

Example: Can I get you a drink? — Yes, please. I’ll have a white wine.


Read the instructions and the phrases in the Useful language box.
Role-play the situation

You are at a conference. You recognise someone you met at a conference two years ago. Introduce yourself and make small talk. Use this information to prepare for the conversation:

You met the other person (your teacher) two years ago at a conference on Customer Care in Frankfurt.
You own a small firm which sells office technology products.
It’s your first day at the conference — you arrived late last night.
You haven’t seen the city yet.
You are staying at the Metropol Hotel in the city centre (a good choice: lovely views; the restaurant and the facilities are also excellent).
You are leaving in three days’ time.
You think the conference will be very interesting.
Add one other piece of information which you think is important.

Useful language

Introducing people

🔹Jurgen, this is Lisa.
🔹Anita, do you know Ian?
🔹Have you met Mauro?


🔹Yes, I’d love to.
🔹Thank you. That would be very nice.


🔹Pleased / Nice to meet you.
🔹Good to see you again.

Making small talk

🔹How’s business?
🔹We’re having a great year.
🔹Have you heard about….?
🔹How are things?


🔹Could I use your printer, please?
🔹Do you mind if I take a map?


🔹Sorry, I didn’t catch your name.
🔹I’m afraid I missed the name of your company.


🔹Would you like to have dinner with us tomorrow night?
🔹How about coming to the Cabaret Club with us?

Refusing politely

🔹I’m really sorry, but l’m meeting a client then.
🔹Thank you very much for asking, but I’m afraid I can’t make it tomorrow.


🔹Thank you for the meal. It was really good.
🔹Thank you for a lovely evening.
🔹I had a great time.

Match the sentence halves


Example: Last week, I had to look after — five clients from Turkey.

Put the sentences in the correct order to make a story


Two thousand executives from different countries named their three favourite forms of entertainment when they are abroad on business.

Look at the bar chart showing the results of the survey. Then complete the report with the phrases from the box

Your company is organising a one-day conference on Friday 6th June. Match the sentence halves from the e-mail sent by a secretary of a Canadian delegate


From: Jim.

Example: Could you book one single room — in the name of Robert Dorey?

Look at the advertisement. Read the e-mail


Astoria Hotel

Double rooms from £190
Single rooms from £110
Prices include English or Continental Breakfast
Non-smoking 4th & 5th floors
Just a 5-minute walk from the city centre
The best value for money!


From: Jim.

Could you book one single room in the name of Robert Dorey?
If possible, he would prefer a non-smoking room. He’s arriving on Thursday 5th and leaving on the 7th in the morning.
Don’t book him into the Royal this time, it’s too far from the centre.
Could you find him somewhere comfortable but not too expensive?


Useful phrases

  • a four-star hotel
  • comfortable
  • within walking distance


1. book

2. non-smoking

3. look forward to

4. confirm

Write a reply to the e-mail above. Inform Jim that you’ve booked Robert Dorey into the Astoria hotel and give some brief information on the hotel and Robert’s room. Use the words given above


  1. Read the task and study the sample carefully.
  2. Plan what you are going to write about.
  3. Write according to your plan.
  4. Check your writing before sending it for evaluation.
  5. Learn the rules and see the sample here.
  6. Please use Grammarly to avoid spelling and some grammar mistakes.

Урок Homework Курс
  • Warm-up
  • Reading. Corporate entertainment
  • Grammar. Multiword verbs
  • Grammar practice
  • Socialising: greetings and small talk
  • More details
  • Vocabulary
  • Speaking. Role-play
  • Speaking
  • Results of the survey
  • The e-mail
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