Business|Adults|Pre-Int|12. Ordering equipment

Read the quotation and explain its meaning to your teacher


«If your next purchase order is not going towards your business, then you sort of have no business buying it.»

— Anonymous

This quote is based on the play-on-words.

A purchase order (PO) is a commercial document and first official offer issued by a buyer to a seller, indicating types, quantities, and agreed prices for products or services.

To have no business buying it means to have no reason or right to buy. Thus, the quote means if you buy something which is not beneficial to your business, well… just don’t do it.


Answer the questions

1. How often do your order products or services for yourself

a) online?

b) by email?

c) over the phone?

d) in a face-to-face conversation?

2. Would you like a job taking orders on the phone? Why (not)?

3. Do you ever order anything at your workplace?

4. What is it that you order at work? Is it easy?

5. Do you have a special person responsible for monthly orders at your workplace?

6. Do you usually have to fill in special forms to order something?

Read the exam tips on BEC Reading Part 2

listen and write

BEC listening Part 2

This part tests the candidate’s’ ability to listen for specific information.

This part consists of a short conversation, which contains factual information.

Candidates listen to the conversation twice.

On the question paper there is:

  • a form,
  • a table,
  • a chart,
  • or a set of notes.

There are seven gaps where information is missing. Candidates have to fill in each of the gaps. Sometimes a little of processing is required to fill in the form.

The answers may include:

  • dates,
  • prices,
  • percentages,
  • or figures.

This part has a numerical focus and sometimes there are words or names that are spelled out on the recording. Answers to these questions have to be written with correct spelling.


Choose the correct answer to the questions

Read the situation. Then take a look at the notes below and listen to the conversation to complete them

pic3|Business|Pre-Int|L3

Client Manager

Client: So, what do I need to do if I want to order some office equipment?
Manager: Well, the order book is always kept here in the filing cabinet. If you need to order something, like stationery, then you fill in this top form. It’s carbonated so it makes four copies underneath. Then the order needs to be authorised by the budget holder. For stationery that will be Rosemary.
Client: So, Rosemary has to sign it.
Manager: That’s right. Then you keep the pink copy for reference and all the other copies are sent to the accounts department. When they process the order, they’ll send the blue copy back to you, just to confirm that they’ve processed it. The top copy, the white one, gets sent to the supplier.
Client: And that’s it?
Manager: Yeah. When the order comes, you check it against the invoice and your pink copy. If it’s OK, you write «goods received» on the invoice and send it to the accounts department so they can pay it.


Change the active form into the passive in sentences 1-3 and the passive form into the active in sentences 4-6

Grammar_IELTS


Correct the sentences and rewrite them

Read the situation. Then take a look at the notes below and listen to the conversation to complete the missing information

Ellen DeFal Jay Pritchett

Ellen DeFal: Hello, this is Ellen DeFal from Fyzical Co. calling. That’s F-Y-Z-I-C-A-L by the way. May I speak to Mr. Pritchett?
Jay Pritchett: Hello Ms DeFal, this is Jay Pritchett.
Ellen DeFal: Hello, I’d like to place an order for a number of your Second Millennium desk units.
Jay Pritchett: Certainly. How many were you interested in ordering for purchase?
Ellen DeFal: Well… Quite a few, actually. Do you have many available in the warehouse?
Jay Pritchett: We sure do. We keep a large supply in stock. There’s also a showroom with quite a few on hand. It shouldn’t be a problem.
Ellen DeFal: Well then. I’d like 75 units by the end of the month. Could I get an estimate before place an order?
Jay Pritchett: No problem, I’ll have it for you by the end of the day.
Ellen DeFal: One more thing. What does the estimate include?
Jay Pritchett: Estimates include merchandise, packaging and shipping, duty if required, any taxes and insurance.
Ellen DeFal: Perfect. Do you ship door-to-door?
Jay Pritchett: Absolutely, all shipments are door-to-door. Delivery dates depend on your location, but we can usually deliver within 14 business days.
Ellen DeFal: Thank you for your help, Jay.
Jay Pritchett: My pleasure. You can expect an estimate confirmation e-mail by 5 this afternoon.
Ellen DeFal: Great! Have a good one.
Jay Pritchett: You too. Mmm. Goodbye.


Match the phrases and words with the synonyms from the second column


Complete the sentences with the missing phrases

Read the situation and roleplay a placing order dialogue with your teacher

You’re the bookkeeper in a financial company. You recently was asked to place an order for computers, printers and shredders for an outsourced department your company works with.

You’d found a reliable supplier, 2r Systems, and have just dialed their number on the phone.

Start your phone call with greeting your interlocutor and proceed with placing the order.


What to order:

Trade item Quantity
HP PCs 10
Canon printers 7
OMX shredders 5

Teacher’s role

You are a 2r Systems sales representative.

1. HP computers are out of stock. Offer Asus computers instead. Ask your student to agree or disagree.

2. Canon printers are in the warehouse. The delivery is going to take 10-14 business days. Ask if it OK.

3. OMX shredders are ready to be shipped door-to-door the next day after the purchase. Ask for the adress.

Ellen DeFal Jay Pritchett

Ellen DeFal: Hello, this is Ellen DeFal from Fyzical Co. calling. That’s F-Y-Z-I-C-A-L by the way. May I speak to Mr. Pritchett?
Jay Pritchett: Hello Ms DeFal, this is Jay Pritchett.
Ellen DeFal: Hello, I’d like to place an order for a number of your Second Millennium desk units.
Jay Pritchett: Certainly. How many were you interested in ordering for purchase?
Ellen DeFal: Well… Quite a few, actually. Do you have many available in the warehouse?
Jay Pritchett: We sure do. We keep a large supply in stock. There’s also a showroom with quite a few on hand. It shouldn’t be a problem.
Ellen DeFal: Well then. I’d like 75 units by the end of the month. Could I get an estimate before place an order?
Jay Pritchett: No problem, I’ll have it for you by the end of the day.
Ellen DeFal: One more thing. What does the estimate include?
Jay Pritchett: Estimates include merchandise, packaging and shipping, duty if required, any taxes and insurance.
Ellen DeFal: Perfect. Do you ship door-to-door?
Jay Pritchett: Absolutely, all shipments are door-to-door. Delivery dates depend on your location, but we can usually deliver within 14 business days.
Ellen DeFal: Thank you for your help, Jay.
Jay Pritchett: My pleasure. You can expect an estimate confirmation e-mail by 5 this afternoon.
Ellen DeFal: Great! Have a good one.
Jay Pritchett: You too. Mmm. Goodbye.

If you open the lesson plan you will be able to assign separate pages as homework or all the homework pages at once.